Privacy policy
This Privacy Policy explains how Seoul Ceuticals (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from our website.
By using our website, you agree to the practices described below. If you do not agree, please discontinue using our services.
1. Information We Collect
We collect personal information to process orders, improve our services, and provide customer support.
1.1 Information You Provide
-Name
-Email address
-Phone number
-Billing & shipping address
-Order details
-Messages sent to customer support
1.2 Information Collected Automatically
We collect basic technical and usage data, including:
-IP address
-Device & browser type
-Pages viewed & browsing behavior
-Cookies and tracking pixels
These help us improve website performance and personalize your experience.
1.3 Information From Third Parties
We may receive information from:
-Payment gateways (for payment confirmation)
-Courier partners (delivery updates)
-Analytics and advertising partners (Google, Meta, Shopify)
2. How We Use Your Information
We use your information to:
✔ Process and deliver your orders
✔ Communicate updates about your order
✔ Provide customer service
✔ Improve website performance and user experience
✔ Prevent fraud and ensure platform security
✔ Show relevant ads and marketing offers
You may opt out of promotional emails anytime.
3. Cookies
We use cookies to:
-Remember your preferences
-Improve website speed
-Run analytics
-Show personalized ads
You may disable cookies in your browser settings, but some features may not work properly.
4. How We Share Your Information
We may share your information only with:
-Payment processors
-Courier & logistics partners
-IT & hosting providers
-Marketing and analytics tools (Google, Meta, etc.)
-Customer support tools
We do not sell your personal data.
5. Data Security & Retention
We take reasonable steps to protect your data against unauthorized access.
We retain information only as long as needed for:
-Order processing
-Legal compliance
-Fraud prevention
-Customer service history
6. Your Rights
You can request the following anytime:
-Correction of inaccurate data
-Deletion of your information (where legally permitted)
-Opt-out from marketing communications
To exercise these rights, contact us at cartfireindia@gmail.com.
7. Children’s Privacy
Our website and products are not intended for children under 18.
We do not knowingly collect personal data from minors.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their privacy practices.
Please review their policies separately.
9. International Transfers
Your data may be stored or processed outside India (e.g., Shopify servers). All such transfers follow standard security practices.
10. Updates to This Policy
We may update this Privacy Policy occasionally.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
Email: cartfireindia@gmail.com
Address:
GALA NO 209, TANIA LOGAN INDUSTRIAL ESTATE,
J.R BORICHA MARG, Jacob Circle,
Mumbai, Maharashtra – 400011